Industry
Telecommunications
Network resilience, data privacy and vendor risk are all significant for telecommunications providers operating critical infrastructure at scale.
Common challenges
- Business continuity planning needs to account for network, facility and vendor dependencies together.
- Privacy governance spans large volumes of customer data across multiple systems.
- Vendor risk extends to network equipment and managed-service providers.
Example use cases
- Business continuity and network resilience planning
- Privacy governance for customer data
- Vendor and managed-service-provider risk
- Incident management connected to service impact
- Compliance tracking for telecom regulation
Example
A critical process's business impact analysis identifies its network and vendor dependencies, and the continuity plan built around it is tested through a scheduled exercise.
Relevant modules
Deployment considerations
Shared SaaS, dedicated private cloud, or fully on-premises deployment options are available depending on data-residency and regulatory requirements. Compare deployment options.